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GM DAILY REPORT
Posted:
Tue Aug 23, 2016 5:06 pmby mdishong
When you guys/gals look at your GM Daily report, on page 6 of 10, what do you see? I have 9 days this month showing 0 REPAIR sales & on the REPAIR sales reported, the #s are way off (short). The GM REP is saying it is my DMS reporting the errors. I have AutoMate.
Can anyone tell me (with or without AutoMate) what they see on their report? Thanks for you time.
Re: GM DAILY REPORT
Posted:
Tue Aug 23, 2016 5:23 pmby PartScott
The only day that I have on mine with no sales is the 4th of July. I'm on Autosoft.
Re: GM DAILY REPORT
Posted:
Tue Aug 23, 2016 5:38 pmby amorgan014
I have AutoMate and I have 2 days this month that show $0 for repair, but every other day until the 19th has sales info. I had the same issue you have last month. I had to call AutoMate and speak to Chrys (pronounced "Chris") in Third Party Services. For some reason the sales info isn't transmitting properly between AutoMate and IntegraLink (that is who processes the sales info for this report). She was very helpful and had it fixed for me within a few days.
Re: GM DAILY REPORT
Posted:
Tue Aug 23, 2016 5:39 pmby possum
Ours is solid too like PartsScott, but in the past when we have had $0.00 days my Rep too has blamed our DMS R&R
Re: GM DAILY REPORT
Posted:
Tue Aug 23, 2016 7:21 pmby mdishong
amorgan014 wrote:I have AutoMate and I have 2 days this month that show $0 for repair, but every other day until the 19th has sales info. I had the same issue you have last month. I had to call AutoMate and speak to Chrys (pronounced "Chris") in Third Party Services. For some reason the sales info isn't transmitting properly between AutoMate and IntegraLink (that is who processes the sales info for this report). She was very helpful and had it fixed for me within a few days.
Thank you so much! I was able to get ahold of her & she is working on it.
Re: GM DAILY REPORT
Posted:
Wed Aug 24, 2016 1:04 pmby PartsPlant81
Mine isn't working either. We have Auto/Mate.
Re: GM DAILY REPORT
Posted:
Wed Aug 24, 2016 1:19 pmby CHEVGUY
Looks like an Automate problem. I've had an open case for over a month.
Re: GM DAILY REPORT
Posted:
Wed Aug 24, 2016 1:34 pmby LOKI1
Mine is fine also except july 4th, but I would really like to know what the "other" category is for.
'
Re: GM DAILY REPORT
Posted:
Wed Aug 24, 2016 5:00 pmby PartScott
LOKI1 wrote:Mine is fine also except july 4th, but I would really like to know what the "other" category is for.
'
Whatever it is, I've purchased $11 worth this year.
Re: GM DAILY REPORT
Posted:
Wed Aug 24, 2016 5:49 pmby CHEVGUY
Does the data on this calendar affect the Same Day Repair Initiative payment?