LPO REORT

LPO REORT

Postby bigmac » Thu Sep 15, 2016 2:43 pm

We have not received a set of LPO steps. The ADI says they are on back order and no ETA. I tried to pull up the LPO report on global disconnect to see what else we haven't gotten and I get error#2046. I started a case and the reply said, " you will need to contact Accessory Information Center Help Desk at 855-462-2737 for assistance." That is the SPAC number and there is no prompt for an Accessory Information Center. SPAC agent says I have to contact the ADI and ask them to contact GM and tell them how to get the report. I smell BS. Can anybody pull their report and if so what did you have to do?
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Re: LPO REORT

Postby LOKI1 » Thu Sep 15, 2016 4:30 pm

Mine comes up blank no matter what the time frame I enter.
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Re: LPO REORT

Postby coleracing77 » Thu Sep 15, 2016 5:02 pm

Where is this report found?
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Re: LPO REORT

Postby bigmac » Thu Sep 15, 2016 5:09 pm

Under sales dept and Accessory information center then reports
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Re: LPO REORT

Postby coleracing77 » Thu Sep 15, 2016 5:14 pm

Great Thank you. Now if it would just work!
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Re: LPO REORT

Postby bigmac » Fri Sep 16, 2016 1:21 pm

Talked to the ADI and they say GM is having issues with this report. If I provide them with VINs they can check to see what if anything is coming in.... A neat report letting me know what is ordered would be better and a lot less work on my part and the ADI's.
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