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LPO REORT
Posted:
Thu Sep 15, 2016 2:43 pmby bigmac
We have not received a set of LPO steps. The ADI says they are on back order and no ETA. I tried to pull up the LPO report on global disconnect to see what else we haven't gotten and I get error#2046. I started a case and the reply said, " you will need to contact Accessory Information Center Help Desk at 855-462-2737 for assistance." That is the SPAC number and there is no prompt for an Accessory Information Center. SPAC agent says I have to contact the ADI and ask them to contact GM and tell them how to get the report. I smell BS. Can anybody pull their report and if so what did you have to do?
Re: LPO REORT
Posted:
Thu Sep 15, 2016 4:30 pmby LOKI1
Mine comes up blank no matter what the time frame I enter.
Re: LPO REORT
Posted:
Thu Sep 15, 2016 5:02 pmby coleracing77
Where is this report found?
Re: LPO REORT
Posted:
Thu Sep 15, 2016 5:09 pmby bigmac
Under sales dept and Accessory information center then reports
Re: LPO REORT
Posted:
Thu Sep 15, 2016 5:14 pmby coleracing77
Great Thank you. Now if it would just work!
Re: LPO REORT
Posted:
Fri Sep 16, 2016 1:21 pmby bigmac
Talked to the ADI and they say GM is having issues with this report. If I provide them with VINs they can check to see what if anything is coming in.... A neat report letting me know what is ordered would be better and a lot less work on my part and the ADI's.