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Ok I realize this may be a rookie question but what is the correct way to write up a core return on an invoice. Or how do you guys do it on Reynolds & Reynolds. Recently I noticed my guys were writing credits to outside shops for bumper cores and they were modifying the cost to zero then crediting them the $75. This was adding a bumper back into the system which then I would have to go and take back out. So I am just curious what is the correct way it should be done. Thanks

Make a part # in your system "CORE". When you credit a particular part; type the part # in the description so you can reference later if you have to. The cost should be the same as the core credit.

do it as if you were billing the part use qty 0 core return 1

Been about 4 years since I was on Reynolds but on the blue screen, didn't you use -1 and then RC (for return core) under that transaction code column?

I think using the word CORE would screw up your actual inventory of cores that have the cores tied to an actual part #. I think you would only do it that way if you just wanted something back that didn't have a "real" core on it.

I'd think I'd have to be sitting in front of it remember exactly but the above answers don't sound familiar

JOEMAL wrote:do it as if you were billing the part use qty 0 core return 1

This is the correct way.
Bring up a new invoice, CMxxxx and bill out the part number, but with a qty of "0" then accept the core return value of "1" or more depending on the transaction. The invoice will not show the $0.00 sale line, only the core return line. Then the bottom line should show only core credit dollar amount.

Be sure to take these core dollars off your inventory when you process a return to GM. 2222 will show core inventory. If you've never done this, it will be scary but once you get caught up, it will help you keep up with used cores on hand. Post off in 2010 (positive number) with a transaction code of "MC"

Zep33 wrote:Been about 4 years since I was on Reynolds but on the blue screen, didn't you use -1 and then RC (for return core) under that transaction code column?

I think using the word CORE would screw up your actual inventory of cores that have the cores tied to an actual part #. I think you would only do it that way if you just wanted something back that didn't have a "real" core on it.

I'd think I'd have to be sitting in front of it remember exactly but the above answers don't sound familiar

Thank you Zep, that's what I needed. You the man

Agree with possum, that is the correct way

Brings back fond memories of being on R & R. We're on DealerTrack here.

OK when writing up say a bumper core to a body shop IN REYNOLDS after part # put in it skips right to the SALE line. I put in "0" dollar amount
and then under "QORD" PUT "ZERO" AGAIN then it ask for core quantity I put one but then it asks "sale price is less the COST"- continue y or n? I HIT YES AND THEN ONLY THE -$50 CREDIT shows up but if I hit then line number it still shows a "cost" of the part? Do I need to change that to zero cost??? or just leave it alone and it wont mess my inventory up? Hopefully this is making sense and someone can tell me

You don't have to modify anything. Just bill out the part number, qty ZERO, and it will ask for the core qty returned. Enter ONE and invoice per pay type to credit. Invoice will show only the core credit, and will not affect inventory. This DOES add to your OH core qty however in 2222, but these can be relieved when you return the cores (2010 type MC)