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Cancelling an order on GM

Posted:
Thu Oct 27, 2016 7:11 pm
by mightytitan9
Is there a way to cancel an item on order from GM? The owner had me order a door skin, then decided after the order was placed that he wanted the whole door replaced.
I can always let it arrive and return it CSO, but didn't want to use my return reserve unless necessary.
Re: Cancelling an order on GM

Posted:
Thu Oct 27, 2016 7:15 pm
by tmundal
If its already written to a facility... its too late. At least in my experience.
Re: Cancelling an order on GM

Posted:
Thu Oct 27, 2016 7:15 pm
by mightytitan9
tmundal wrote:If its already written to a facility... its too late. At least in my experience.
Thanks, that's what I was afraid of.
Re: Cancelling an order on GM

Posted:
Thu Oct 27, 2016 7:15 pm
by PartScott
You could try calling "Peggy" and getting them to cancel it for you, but I have a feeling that door skin is coming in damaged.

Re: Cancelling an order on GM

Posted:
Thu Oct 27, 2016 7:17 pm
by partsguy99
PartScott wrote:You could try calling "Peggy" and getting them to cancel it for you, but I have a feeling that door skin is coming in damaged.

nudge, nudge, wink, wink
Re: Cancelling an order on GM

Posted:
Thu Oct 27, 2016 7:38 pm
by mightytitan9
haha worth a shot
Re: Cancelling an order on GM

Posted:
Thu Oct 27, 2016 9:55 pm
by TimK
partsguy99 wrote:PartScott wrote:You could try calling "Peggy" and getting them to cancel it for you, but I have a feeling that door skin is coming in damaged.

nudge, nudge, wink, wink
say no more
Re: Cancelling an order on GM

Posted:
Sat Nov 12, 2016 9:32 pm
by bdunigan
I have had success in calling my GM returns Liason and explained it was ordered in error, and she sent the MRA paperwork and she didn't hit my reserve either.