DealersEdge Professional Forums

Has anyone ever shipped a part directly to a wholesale customer on a regular CSO?

My wholesale customer is purchasing a frame that weighs a few hundred lbs. and will require a forklift to deliver and we do not have a forklift and my wholesale customer does not either so we want it shipped directly to the customer.

I see where I can change the shipping address in the "Create parts order" screen.

Thanks for your help in advance.

Its been years, and I think they charged a fortune to do it. I would call someone at your pdc and ask.

they'll do it, but charge you o/nite fee...

GM does charge additional shipping to ship to customer. PM me or e mail me at r c p a r t s at p t d . net and I will tell you what I have done in the past that helped us.

camaroman wrote:GM does charge additional shipping to ship to customer. PM me or e mail me at r c p a r t s at p t d . net and I will tell you what I have done in the past that helped us.

We are just shipping here now and taking it over in a cube van somehow. The additional freight charge would have been over $600 and the dude is down the street from me!

I hate to post this but we have done this twice in the past. Like you the wholesale shop is just a couple blocks away. When the driver arrived we told him it needed to be delivered to our "other shop" around the corner. It didn't take the driver long to realize what was going on but $20 cash goes a long way to make the hurt go away. Truck driver happy, shop happy, and we only handled once - our guys went over and helped unload it. Even if it cost you $50 cash it is worth it.

Interestingly enough the next time it happened the shop was approx 1 mile away - same truck driver - and he said where are we going. Slipped him some cash and he was very willing to assist. I suppose as long as it is close enough that the truck's GPS doesn't get the driver in trouble he will help.

Whiner, that worked here too, I wasn't sure if I was the only one that did that. We have done it 3 times this year. I had 1 driver that wouldn't take any money at all. I actually met him on a Saturday morning at the shop where it was going and we unloaded it.

GM stopped "drop shipping" to alternate address other than the Dealer a few years ago.

From GMCCA P&P manual, Article 9.1, B,2 :

"GM will only ship parts to locations that are included on the GM Dealer Record. Orders with invalid
ship-to locations (e.g. customer address) will be shipped to the Dealer’s primary shipping address."

We had a customer order 2 frames from us same number. We told them that they would have to be picked up once it came in . We gave him a great price . and then he called a flat bed tow company and hauled it away.