DealersEdge Professional Forums

New PM here. Question: when I send a return back to the manufacturer, what's the proper way to remove the part from the system? Thanks in advance

What system?

Put the part on AP or NS

If you're on CDK, use MSR function to create/modify a return to the Manufacturer.

After you've created the list of numbers being returned, when they physically leave the dealership, you relieve the inventory by CLEARING the return. This relieves the OH returned while also leaving a file that can be reported until the SPECIFIC return is DELETED.

When you approve a RIM generated returned at GM, the return file is automatically created within a day of approval.

Thanks for the info. I understand that it will remove the part from my DMS but does that remove it from accounting?

Your office people should remove it when you get the credit from the manufacturer.

Thanks. Having to learn a lot on the fly....