DealersEdge Professional Forums

Just found out GM won't cover the warranties on these. Part# 19333148- they are made by Roll Lock and they don't cover labor on these parts. We buy these from Vehicle Accessory Center but like I stated not a GM concern. Have any of you ran into this? I mean it makes sense as a 3rd party vender but we as a store never got a head's up on this so my warranty clerk was going back and forth with GM trying to figure out why they won't pay the claim.

Most stuff you get from any ADI your on your own.

Company phone # should be listed in the parts catalog OR your ADI should point you in the right direction (parts only).

This is an ongoing issue with accessories now. The very last page of the book has the associated accessories list.

We have a third party accessory webpage (insignia runs it) and I can and did remove most of the IBP crap. I'm trying to avoid pi$$ing off my Service Manager about anything, it's good teamwork. If GM won't warranty it then it should not have a GM part number. When the ADI pushes it I tell them to pound sand. When the Sales Department asks because the customer saw it online, I tell them to buy it online or get the local 'Gypsy' to put one on.

possum wrote:If GM won't warranty it then it should not have a GM part number.

this

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We have a third party accessory webpage (insignia runs it) and I can and did remove most of the IBP crap. Possom. Where did you go to do this?