dandanthepartsman wrote:I picked a wrong time to become a parts manager.... Still in my late 30's with years and years to go.... If only this was the 70/80s where all body shops bought all oem parts, insurance companies paid, and gmpartsdirect didn't exist.
I feel your pain. I'm a month away from 37. Taking over after a previous PM wasn't doing his job properly and patiently cleaning messes up and being on my third counter guy in a one year period has really kicked my ass.
All the difficulties on the business side with GM has made this the most stressful job I've ever had.
I just take things a day at a time.
I would love to charge a fee to customers who find their own parts, but it would never fly here. I'm just gonna shut my mouth and be glad that we aren't billing the engine that a customer found for their truck. I already got kicked in the balls on a reman transmission this month. Billing that engine would sink me for the month.