DealersEdge Professional Forums

I want to get some thoughts on this

GM policy ?

A bumper is sent to a body shop. the body shop sands the bumper in preparation for paint.
Before painting they notice the bumper is warped. They send it back to us for credit.

Do we claim it as new defective or do a parts warranty on it ?


thank you in advance

I don't think you can claim new defective once it's been sanded.

You will need to warranty it.

That's what I thought.

thank you