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turbocharger p/n's 25198474 vs 25198550

PostPosted: Thu Jul 19, 2018 5:36 pm
by SYSTEMBOB
has anybody figured out the difference between these two turbochargers? pcn note for 55565353 states : FOR BOOK J 2019 W/RPO U0D USE 25198474.
FOR ALL OTHER USAGES USE 25198550. nobody has them, and one of the numbers already has a number change. ( 25198474 to 25201066) hopefully not another combi-cooler situation where there all the same dang thing.

Re: turbocharger p/n's 25198474 vs 25198550

PostPosted: Thu Jul 19, 2018 5:44 pm
by EH427
A lot or all of the numbers are cancelling. We have had to call SPAC and have them manually add the order but they would not do it unless partech verified the part number.
This process has been changing daily over the past 4 days for us.

Re: turbocharger p/n's 25198474 vs 25198550

PostPosted: Thu Jul 19, 2018 7:06 pm
by PartScott
Jeez...what a cluster.

Re: turbocharger p/n's 25198474 vs 25198550

PostPosted: Tue Jul 24, 2018 2:40 pm
by Denise Trimble
"Engineering Notes Details

Part Number: 55565353
Description: PART NUMBER. 55565353. TURBOCHARGER. IS A VALID PART NO. PLEASE REFER TO PARTS WORKBENCH FOR LATEST PART ORDERING INFORMATION AND AVAILABILITY. FOR THE MATEING CONNECTOR WITH LEADS. USE PART NUMBER 19119500."

If you order 55565353, what happens?

Re: turbocharger p/n's 25198474 vs 25198550

PostPosted: Tue Jul 24, 2018 4:21 pm
by ehiatt
Denise Trimble wrote:PLEASE REFER TO PARTS WORKBENCH FOR LATEST PART ORDERING INFORMATION AND AVAILABILITY.


I often wondered, where exactly is this mysterious "LATEST PART ORDERING INFORMATION AND AVAILABILITY" info I hear so much about located on Parts Workbench?
Am I missing something? Are they talking about stocking locations and QOH? Or are they just full of shi.....never mind. :)

Re: turbocharger p/n's 25198474 vs 25198550

PostPosted: Tue Jul 24, 2018 4:43 pm
by Lutom
Denise Trimble wrote:"Engineering Notes Details

Part Number: 55565353
Description: PART NUMBER. 55565353. TURBOCHARGER. IS A VALID PART NO. PLEASE REFER TO PARTS WORKBENCH FOR LATEST PART ORDERING INFORMATION AND AVAILABILITY. FOR THE MATEING CONNECTOR WITH LEADS. USE PART NUMBER 19119500."

If you order 55565353, what happens?



RVW.05-CONTACT SPAC FOR ASSISTANCE.

They go straight to "review." Doesn't show as backordered, so no SPAC case can be added. Guess they'd rather have us sit on our thumbs than sell their parts :roll:

Re: turbocharger p/n's 25198474 vs 25198550

PostPosted: Tue Jul 24, 2018 7:30 pm
by FordGuyatGM
I just got off the phone with SPAC. They advised if my vehicle was 2018 and prior to use 25198550. Of course there is no stock available for that part number! I asked SPAC where I could find that information, as I looked everywhere for a current supersession. He stated I couldn't find that information. I said oh it's kinda like list prices now huh, all hidden for good reason lol

Re: turbocharger p/n's 25198474 vs 25198550

PostPosted: Tue Jul 24, 2018 7:53 pm
by wct54
ehiatt, You hit the nail on the head. "They don't know shi*.
It appears that they are clueless. The right hand doesn't know what the left is doing. Different issues spring up every few days, but the end result is always the same. Nothing but mass confusion.

Re: turbocharger p/n's 25198474 vs 25198550

PostPosted: Tue Jul 24, 2018 8:00 pm
by bigmac
wct54 wrote:ehiatt, You hit the nail on the head. "They don't know shi*.
It appears that they are clueless. The right hand doesn't know what the left is doing. Different issues spring up every few days, but the end result is always the same. Nothing but mass confusion.

Where is the like button

Re: turbocharger p/n's 25198474 vs 25198550

PostPosted: Tue Jul 24, 2018 9:13 pm
by LivinDaDream
LIKE !! LIKE !!!

I often wondered, where exactly is this mysterious "LATEST PART ORDERING INFORMATION AND AVAILABILITY" info I hear so much about located on Parts Workbench?
Am I missing something? Are they talking about stocking locations and QOH? Or are they just full of shi.....never mind