Got charged back for non-return of 3 from May 2018 $18,663.84. Spent most of the day sending appeals to GM REGIONAL WARRANY HELP.
Anybody else going through this?
Parts007 wrote:Non-return meaning you didn't return them? Or them saying you didn't return them? Or you returned them 'incorrectly'? One lesson this does teach us is you or anyone( as the shipper) has to collect evidence like CSI when returning one of these batteries or anything hazmat to be able to prove after the fact that it was done properly.
If you returned them properly you should have a signed manifest with supporting paperwork for each by the driver who picked them up.
Get your DMA involved. Good luck
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