CHUCKINPARTS wrote:GM keeps doing this shit over and over and over and over again. They really can’t think this is the most efficient way to run a supply chain……can they? I called SPAC this morning on a 2020 tail lamp I ordered in June. It backordered and I put in a SPAC case. It is on restriction and will not shop around. I looked and I see three PDC’s that show stock and so I called SPAC. She told me in broken English that it was on restriction and under review and blah,blah,blah. WTF could they be reviewing???? Same thing with condensers. I have had some CSO orders since May and June. They just have no urgency on fixing anything and all they can tell you is the same bullshit scripts they been using for years. Everyone knows that if we maintained our inventory and treated our customers like they do……..WE WOULD BE FIRED. Rightfully so!
Torgy wrote:...... Now one of our service advisors is wanting me to call around to other dealers to buy some for our customers......:
Torgy wrote:today we had 2 customers bring in their own condensers that they purchased online from dealers out of state.
Both part numbers were the 84573456 and they paid $135.** for them. Now one of our service advisors is wanting me to call around to other dealers to buy some for our customers.
I flipping laughed in his face, and went and printed out the locator from OE Connection that only show the closest 50 dealers with stock. So I get 4 states MN, WI, IA, and ND, and not the entire state just the closest dealer to us. I gave the list to him and told him to go ahead and start calling.
Please let me know if any of you would like to sell us some of these.
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