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PASE and 7-12 mth. retention

PostPosted: Fri Apr 12, 2019 12:04 pm
by EH427
Anyone hitting GM's 80% goal?

Re: PASE and 7-12 mth. retention

PostPosted: Fri Apr 12, 2019 2:00 pm
by VLADMEERSLAYER
OUR RETENTION GOAL IS 79% AND YES WE HIT IT

Re: PASE and 7-12 mth. retention

PostPosted: Fri Apr 12, 2019 2:36 pm
by PartScott
VLADMEERSLAYER wrote:OUR RETENTION GOAL IS 79% AND YES WE HIT IT


Ours is 78% and we hit it as well.

Re: PASE and 7-12 mth. retention

PostPosted: Fri Apr 12, 2019 2:39 pm
by bentwrench54
Where are you guys seeing the % goal?

If I'm reading it right, our objective for this month is 78% and I'm at 82.49 right now.

Re: PASE and 7-12 mth. retention

PostPosted: Fri Apr 12, 2019 2:55 pm
by PartScott
bentwrench54 wrote:Where are you guys seeing the % goal?

If I'm reading it right, our objective for this month is 78% and I'm at 82.49 right now.


On the PASE dashboard, under the PERFORMANCE header, click on retention and it will show objective and actual percentages.

Re: PASE and 7-12 mth. retention

PostPosted: Fri Apr 12, 2019 3:59 pm
by EH427
2 different ones
Retention (13-72 months) This one we are killing it

1st service visit 7-12 month This one we are having a hard time with the 3% growth vs last year let alone 80% where they want everyone to be eventually.
National average is 75%.

Re: PASE and 7-12 mth. retention

PostPosted: Fri Apr 12, 2019 4:27 pm
by greenthumb-38
1st visit objective 80% = No.
Retention objective 78% = No.