DealersEdge Professional Forums

postby camaroman » Thu Jul 18, 2019 9:57 am
I just sent my DMA the following email in reference to the loyalty game. Please feel free to use it if you feel it fits your situation.

There is not a one Parts Manager that should have to jump through the hopes to make sure their numbers are where they are supposed to be. The fiasco at 075 and the domino effect it has caused is not the fault of any of us at the dealerships. GM should be waving that requirement until they get this mess squared away, we are doing enough extra work trying to find parts to satisfy the customers as it is. Look at our track record for reference and you can see we have been in the mid 90’s all along. Currently we are at 89.86%, I do not even remember what the number is, since it has never been an issue for us before. Please forward this to who ever you feel is appropriate.

camaroman wrote:I just sent my DMA the following email in reference to the loyalty game. Please feel free to use it if you feel it fits your situation.

There is not a one Parts Manager that should have to jump through the hopes to make sure their numbers are where they are supposed to be. The fiasco at 075 and the domino effect it has caused is not the fault of any of us at the dealerships. GM should be waving that requirement until they get this mess squared away, we are doing enough extra work trying to find parts to satisfy the customers as it is. Look at our track record for reference and you can see we have been in the mid 90’s all along. Currently we are at 89.86%, I do not even remember what the number is, since it has never been an issue for us before. Please forward this to who ever you feel is appropriate.