DealersEdge Professional Forums

I am a small Buick GMC dealer and have 14 open SPAC cases and 40+ BO's at the moment.

I can't imagine what the larger dealers are dealing with right now with this mess but it is totally out of control.

I have never had this many BO's in my career; some are even from my admin PDC which is very rare.

Not sure if it has something to do with the trade war, 75 being messed up or a combination of both but this is seriously getting ridiculous.

I NEED MY PARTS!!!

Checking in here from a small ND dealer here. TOO MANY SPAC and BO's out there here as well!! Waited almost 60 days for a liftgate harness for a 2015 Tahoe!!! This is getting totally out of hand

Good Lord! I feel for you guys. Got out of GM parts 11 years ago. That, I do not miss.

As of 12:00 today, I have 56 open SPAC cases, and 254 backorders.

I am at a loss for words to describe this s**t show.

Just spent 25 minutes on the phone with SPAC to reopen a case. They neglected to tell me that it was a shipment to Canada.

I refuse to ship to Canada.

I have 7 SPAC cases for 23278449. 2 from 5/23, 3 from 5/30 and 2 from 6/6. Now guess which ones came in first? The ones from 6/6. Do you think GM has any organization, structure or friggin clue how to handle SPAC cases, backorders or anything in general. I bet its like a bunch of bears in a dumpster at these PDC’s and crossdocks. No wonder it takes so long getting these parts in.
GM’s logistics and stocking policies for parts are terrible. I always thought they were using RIM guidelines to stock the warehouses. RIM is shit but it’s not as bad as what GM is using. I wonder if GM is squeezing their suppliers like they do us. On time delivery is great as long as nothing interrupts it because if it does…… oh boy.
By the way…….. those other SPAC cases still haven’t shipped….

I just got sprint requests for key's and brake pad's?? WTF is going on?

JGROSS1978 wrote:I just got sprint requests for key's and brake pad's?? WTF is going on?

business as usual at GM

41 years with GM parts and I have never seen anything like this. Even bankruptcy was not this bad!

2724966 ac seals are on back order. Can GM stock anything?