Has anyone given up on pase

Re: Has anyone given up on pase

Postby LOKI1 » Fri Jul 12, 2019 7:01 pm

They can do very little right , but they tighten down on us. I told our dma that I didn't think GM was holding up their end of the bargin.
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Re: Has anyone given up on pase

Postby ehiatt » Fri Jul 12, 2019 7:16 pm

bluepart wrote:Most all of the dings on my Purchase Loyalty Report are from getting parts to repair a customers vehicle that needs to go and were originally ordered from GM and they have the part on BACKORDER. If their fancy computer system can see everything we are doing, they should be able to see that GM cannot supply the part needed and not condemn us on the report. Also it is time consuming to have to go in and make adjustments to the report to keep us in compliance. Not our fault to begin with.


Exactly!
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Re: Has anyone given up on pase

Postby SHANNA » Fri Jul 12, 2019 7:47 pm

WE GOT HAMMERED FOR 2 MONTHS IN A ROW ON SALES LOYALTY. 4 USED ENGINES, 2 USED TRANS AND 2 USED AXLES. OH AND 1 REMAN FRONT DIFF
I HIT THE PURCHASE LOYALTY NUMBER BUT USED PART SALES KILLED US
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Re: Has anyone given up on pase

Postby bentwrench54 » Fri Jul 12, 2019 7:57 pm

I just got kicked in the butt on sales loyalty on a reman transmission.

We've got an engine job coming in, customer found a reman engine for $200 less than my dealer cost on gm's reman. :shrug:

Plus had it shipped here for free.

How are we supposed to compete?
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Re: Has anyone given up on pase

Postby BAMBAM » Mon Jul 15, 2019 9:46 pm

Do like we do put those used parts on a counter ticket and explain to the customer that do to GM monitoring of our sales we can't show used parts on an RO.
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Re: Has anyone given up on pase

Postby LOKI1 » Tue Jul 16, 2019 2:16 pm

BAMBAM wrote:Do like we do put those used parts on a counter ticket and explain to the customer that do to GM monitoring of our sales we can't show used parts on an RO.

Remember that's breaking the rules...
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