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GM message GCUS-9-8532
Posted:
Wed Oct 23, 2019 2:35 pmby Parts007
So i tried to order a pallet from this today. It immediately rejected.. If you try, it will reject also. I am working with a zone manager who will contact me when the quantity restriction is lifted by GM SPAC
Re: GM message GCUS-9-8532
Posted:
Wed Oct 23, 2019 3:03 pmby parts4life
I'm ready to get a pallet of 63's going.
Your order was placed as a DRO I presume?
Re: GM message GCUS-9-8532
Posted:
Wed Oct 23, 2019 3:10 pmby Parts007
yes i placed the order correctly. My zone manager and SPAC confirmed. WHoever created this program and message forgot to have the quantity limit removed. It is in the works and i will get a phone call when it does work.. I will immediately post at that moment.
Re: GM message GCUS-9-8532
Posted:
Wed Oct 23, 2019 3:17 pmby parts4life
I figured that you did your job right, GM on the other hand.....
It is absolutely maddening the extent at which GM is late to the party with "solutions" to their self induced problems. And they still screw up the details.. An "Office Space" scene comes to mind, lol.
Meanwhile, the dealers continue to bleed as a result of the strike. The bigger you are the deeper the cuts....
Good luck guys and gals.
Re: GM message GCUS-9-8532
Posted:
Wed Oct 23, 2019 3:18 pmby ehiatt
Parts007 wrote:yes i placed the order correctly. My zone manager and SPAC confirmed. WHoever created this program and message forgot to have the quantity limit removed. It is in the works and i will get a phone call when it does work.. I will immediately post at that moment.
Same here. Here's what I was told:
"Houston…we have a problem. Just advised filter product specialist is CCA Whq, team is investigating. Stay tuned."
Stay tuned?
Re: GM message GCUS-9-8532
Posted:
Wed Oct 23, 2019 3:41 pmby ehiatt
BURTPPM wrote:just email spacexcessive at gm dot com tell them what you did , they will call you back to verify and put the order in
Already did this. My email was read at 9:49 AM. And still I wait......
I assume they were blindsided like the rest of us.
Re: GM message GCUS-9-8532
Posted:
Wed Oct 23, 2019 4:15 pmby parts4life
I just placed an order for 1176 of 19383806 and it is listed as written status.
Re: GM message GCUS-9-8532
Posted:
Wed Oct 23, 2019 5:00 pmby Parts007
parts4life wrote:I just placed an order for 1176 of 19383806 and it is listed as written status.
my rep never called me back but i saw your note and did the same. 1176 of 19383806. and it wrote. thanks
Re: GM message GCUS-9-8532
Posted:
Wed Oct 23, 2019 5:34 pmby CADLOU
This is the dumbest thing! I don't want a pallet of 63 filters! There better be some kind of a policy for PACE.
Re: GM message GCUS-9-8532
Posted:
Wed Oct 23, 2019 7:09 pmby DHEGG
Napa has lots of filters, I can order as many that I would like and delivered next day. im not f!@#$ing with GM anymore!