On hold now for........

Re: On hold now for........

Postby EH427 » Fri Nov 15, 2019 7:49 pm

10:53 started chat feature (240 in queue) to get in line in hopes of filling a spac case.

Called 34 dealers before I found one.

2:21 I now have an agent.

2:42 and we are all set.

3:50:90 total time.

I believe it is going to get worse before it gets better.
EH427
 
Posts: 74
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Re: On hold now for........

Postby bsnyder723 » Fri Nov 15, 2019 8:30 pm

2:45 on hold.... mother nature called and I had to hang up, decided to use chat, 293 in queue. At least with the chat feature I can still get work done while I wait and not worry about missing them pickup
bsnyder723
 
Posts: 376
Joined: Wed Jul 17, 2019 8:30 pm
Location: Central NJ

Re: On hold now for........

Postby AdamRich1785 » Fri Nov 15, 2019 8:52 pm

Is there something against using the credit card and just taking the up charge and passing it on? I dont want to wait on hold to sprint cause time is money and I have better things to do.
AdamRich1785
 
Posts: 55
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Re: On hold now for........

Postby Lutom » Fri Nov 15, 2019 10:04 pm

Lutom wrote:Started mine today at 9:30, #187 in line. At 12:15 they did an update to our system and it booted me out. Now back on at 12:30 at #287.

Is it beer thirty yet?



The final total on attempt #2 today:

Started chat at 12:17

Finished at 16:47

4.5 hours on the dot. What a complete waste of time.
Lutom
 
Posts: 130
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Re: On hold now for........

Postby bentwrench54 » Mon Nov 18, 2019 1:46 pm

bentwrench54 wrote:
LOL. I already filed the shortage.

HSIOM

holy 5h1t it's only monday


Guess what showed up this weekend?

My missing transfer case that I've filed a shortage claim on.

WTF do i do with this thing now?!
bentwrench54
 
Posts: 420
Joined: Wed Dec 23, 2015 1:55 am
Location: Northeast Ohio

Re: On hold now for........

Postby PartScott » Mon Nov 18, 2019 2:08 pm

bentwrench54 wrote:
bentwrench54 wrote:
LOL. I already filed the shortage.

HSIOM

holy 5h1t it's only monday


Guess what showed up this weekend?

My missing transfer case that I've filed a shortage claim on.

WTF do i do with this thing now?!


I'm pretty sure it's damaged. Look REALLY close at it. ;)

Unless of course your shortage claim pays...then you got yourself a free transfer case. :lol:
PartScott
 
Posts: 735
Joined: Tue Sep 22, 2015 1:50 pm

Re: On hold now for........

Postby bentwrench54 » Mon Nov 18, 2019 2:17 pm

PartScott wrote:I'm pretty sure it's damaged. Look REALLY close at it. ;)

Unless of course your shortage claim pays...then you got yourself a free transfer case. :lol:


LOL

I just got off the phone with Craig at 051. He walked me through how to return it.
bentwrench54
 
Posts: 420
Joined: Wed Dec 23, 2015 1:55 am
Location: Northeast Ohio

Re: On hold now for........

Postby Kdiperi » Tue Nov 26, 2019 5:16 pm

I was hit with over a 2 hour long wait on hold time the other day trying to call spac to let them :evil: know i found a dealer willing to sell me a part. By the time i got through the other dealer had sold the part to another local dealer ........... :evil: :evil:
Kdiperi
 
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Joined: Tue Nov 26, 2019 2:26 pm

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