by westside » Tue Nov 12, 2019 7:05 pm
I called OE connection (d2d) and asked them what happens to our sprint responses they said it goes the 1st round for 2hrs if no response it goes for a 2nd round for 30min. I asked what happens next, he didn't know. My suggestion is keep the commitments on OE connection until the spac case is closed. When we call a dealer that is willing to sprint the part they can fill it agree to sell it and wait for the FEDEX label. As it is now, we have to call the sprint dept. and be on hold for 1 to 2 hours just so they can call the dealer I just spoke to and verify they can and will sprint the part. It would be a whole lot easier for us and also the spac dept. if the commitments would stay in D2D until its filled and we filled it our selves. Does other dealers agree?