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On hold now for........

PostPosted: Tue Nov 05, 2019 9:49 pm
by bentwrench54
48 minutes.

come on GM....

This is after taking 45 minutes to get the rep on the SPAC chat to get a SPAC case put on a part that I need.

This is ridiculous.

Re: On hold now for........

PostPosted: Tue Nov 05, 2019 9:55 pm
by bentwrench54
52 minutes in....

SPAC dude answers call.

asks me if i'm picking up part or shipping it.

I'm at least 6 states away? I'm in ohio. sprinting dealer is in maine.


my head hurts.

Re: On hold now for........

PostPosted: Tue Nov 05, 2019 9:58 pm
by bentwrench54
55 minutes in.....

SPAC dude calls back on another line while I'm still on hold with him at my desk.... Asks if the number I gave him is correct.

all i can do is :lol:

Re: On hold now for........

PostPosted: Wed Nov 06, 2019 12:41 am
by coleracing77
"LASER FOCUSED"

Re: On hold now for........

PostPosted: Wed Nov 06, 2019 4:10 pm
by camaroman
Seriously number 81 in the queue. This is freakin ridiculous!!!!!!!

Re: On hold now for........

PostPosted: Wed Nov 06, 2019 4:11 pm
by X476
Ha beat ya 106

Re: On hold now for........

PostPosted: Wed Nov 06, 2019 4:31 pm
by bigmac
Monday I called in and tried to chat. The call was answered first.

Re: On hold now for........

PostPosted: Wed Nov 06, 2019 5:30 pm
by PARTSCHEV
But they greatly appreciate our patience............ :O

Re: On hold now for........

PostPosted: Wed Nov 06, 2019 5:40 pm
by X476
update, 1 hour and 3 minutes to finally get an advisor then 8 more minutes while they checked on the issue. and finally no information at this time check back on Friday. LASER FOCUSED MY ASS!

Re: On hold now for........

PostPosted: Wed Nov 06, 2019 5:53 pm
by oakleyc2
On the Spac chat now i'm number 115 in queue. They could manufacture the part in japan and ship it to me on boat before I actually speak to someone.