On hold now for........

On hold now for........

Postby bentwrench54 » Tue Nov 05, 2019 9:49 pm

48 minutes.

come on GM....

This is after taking 45 minutes to get the rep on the SPAC chat to get a SPAC case put on a part that I need.

This is ridiculous.
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Re: On hold now for........

Postby bentwrench54 » Tue Nov 05, 2019 9:55 pm

52 minutes in....

SPAC dude answers call.

asks me if i'm picking up part or shipping it.

I'm at least 6 states away? I'm in ohio. sprinting dealer is in maine.


my head hurts.
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Posts: 420
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Location: Northeast Ohio

Re: On hold now for........

Postby bentwrench54 » Tue Nov 05, 2019 9:58 pm

55 minutes in.....

SPAC dude calls back on another line while I'm still on hold with him at my desk.... Asks if the number I gave him is correct.

all i can do is :lol:
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Re: On hold now for........

Postby coleracing77 » Wed Nov 06, 2019 12:41 am

"LASER FOCUSED"
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Re: On hold now for........

Postby camaroman » Wed Nov 06, 2019 4:10 pm

Seriously number 81 in the queue. This is freakin ridiculous!!!!!!!
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Re: On hold now for........

Postby X476 » Wed Nov 06, 2019 4:11 pm

Ha beat ya 106
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Re: On hold now for........

Postby bigmac » Wed Nov 06, 2019 4:31 pm

Monday I called in and tried to chat. The call was answered first.
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Re: On hold now for........

Postby PARTSCHEV » Wed Nov 06, 2019 5:30 pm

But they greatly appreciate our patience............ :O
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Re: On hold now for........

Postby X476 » Wed Nov 06, 2019 5:40 pm

update, 1 hour and 3 minutes to finally get an advisor then 8 more minutes while they checked on the issue. and finally no information at this time check back on Friday. LASER FOCUSED MY ASS!
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Re: On hold now for........

Postby oakleyc2 » Wed Nov 06, 2019 5:53 pm

On the Spac chat now i'm number 115 in queue. They could manufacture the part in japan and ship it to me on boat before I actually speak to someone.
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