DealersEdge Professional Forums

Looking for ways you pay counter guys. Are they all paid the same or does each have different goals/responsibly? Open to all suggestions if you have something in wrote up I would love to take a look. PM me ill send you my email address. Thanks in advamce

Our current pay plan involves a small salary but mostly commission based on department GP. Their commission percentage that they earn for the month depends on what CP GP% they achieve. The reason we built that in is because we’re a retail state and can apply for warranty rate increases, so the higher the CP GP%, the higher the rate we can apply for later. We also have other bonuses if we see opportunities for growth in particular areas and incentivize the countermen to meet targets.

An hourly wage plus a % of all of fixed gross.
It takes all the bickering out of dealing with discounting parts so that everyone gets along.
Also, everyone will have a sense of urgency we need to get jobs done.

We pay our counter staff a base salary plus commission from all fixed ops. It does take away most of the bickering between departments about discounting, ect. This way we are less likely to lose jobs because of a refusal to discount.