DealersEdge Professional Forums

Auditors are telling me this is required info to get key codes??

This is news to me, I never have ever had to put down the delivery or in serv. date for a key code before. Sounds like some B.S.

JGROSS1978 wrote:Auditors are telling me this is required info to get key codes??

Did they tell you this in writing or verbally?

Reading through bulletin

#10-00-89-009D: Key Code Security Rules and Information

There is no mention of delivery date or in service date.

You can print that our on global for your auditor's reference.

Zep33 wrote:

JGROSS1978 wrote:Auditors are telling me this is required info to get key codes??

Did they tell you this in writing or verbally?

Verbally!

Why would that matter, especially if these cars are over 10 years old? I want to see that in writing.

MultiLineManager wrote:Reading through bulletin

#10-00-89-009D: Key Code Security Rules and Information

There is no mention of delivery date or in service date.

You can print that our on global for your auditor's reference.

I DID!!!

My guess is the Auditors are trying to get their paychecks a little higher (if the are paid by % of "errors" found)

I would like to see that in writing as well. We document the owner information (drivers lic.) along with the title. We keep all of that in a locked file cabinet as per GM's requirements. They should send the auditors out to the PDC's and purchasing departments so we get the back order situation under control.

CADLOU wrote:Why would that matter, especially if these cars are over 10 years old? I want to see that in writing.

exactly, that's why I was asking.

GM Auditors don't even know their own policies. Shocking...