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You can still use EPIC and Emergency Order Entry when Parts Workbench is down.

I used it yesterday and actually got some parts this morning

Down again. Always during working hours too. Thank you GM

I needed a price check and called in to Spac. We could not hear each other well enough. Waiting for them to return my call. Just out of curiosity anyone have pricing for a 19303663?

CADLOU wrote:I needed a price check and called in to Spac. We could not hear each other well enough. Waiting for them to return my call. Just out of curiosity anyone have pricing for a 19303663?

As per my WD website 19303663 has a dealer cost of $239.31 Hope that helps a little

It does thank you.

Interesting to see the cost for US dealers...which converted is more expensive than us Canadians buying from GM.

Same part # here in Canada...$249.82 CAD which today is roughly $192 USD.

Whatsyourvin wrote:Interesting to see the cost for US dealers...which converted is more expensive than us Canadians buying from GM.

Same part # here in Canada...$249.82 CAD which today is roughly $192 USD.

I'd buy my parts from you guys in Canada except it takes a week to get to me because of customs.

bsnyder723 wrote:

Whatsyourvin wrote:Interesting to see the cost for US dealers...which converted is more expensive than us Canadians buying from GM.

Same part # here in Canada...$249.82 CAD which today is roughly $192 USD.

I'd buy my parts from you guys in Canada except it takes a week to get to me because of customs.

Don't worry it's the same if not worse here. ~6 months ago our normal US order quote to customers was 5-7 days and we were rarely wrong. Now...2-4 weeks and it's hit or miss. I used to be able to have a general idea of what I was getting based on when I order them...now I just give up. Now every morning when I come in, I literally have no clue what I'm getting and on what order. I would love to be a bug on the wall of a US PDC to see how it's run.

Example...ordered an LS4 Engine out of 696 on Monday, received here in Canada on Thursday morning which means my PDC had in the day before. Yet some other parts that multiple warehouses show stock on...I've been waiting over a month. The amount of outstanding orders I have right now is actually staggering.

Don't get me started about accessories..Curt and Thule are killing me. 1-2 months to get the 2020 19418686 and 8687 5th wheel packages...customers need these for their brand new trucks.

Trying to pull invoices from Friday. Anyone else having issues?