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Re: GLOBAL CONNECT

PostPosted: Mon Aug 24, 2020 12:13 pm
by bigmac
CADLOU wrote:Trying to pull invoices from Friday. Anyone else having issues?

Same here I could print from EPIC. What a POS website.

Re: GLOBAL CONNECT

PostPosted: Mon Aug 24, 2020 3:26 pm
by CADLOU
bigmac wrote:
CADLOU wrote:Trying to pull invoices from Friday. Anyone else having issues?

Same here I could print from EPIC. What a POS website.

Amen, I took the ones off EPIC, but hate the format they come out. But I wasn't waiting for them to get the stuff fixed;

Re: GLOBAL CONNECT

PostPosted: Mon Aug 24, 2020 6:42 pm
by bsnyder723
CADLOU wrote:
bigmac wrote:
CADLOU wrote:Trying to pull invoices from Friday. Anyone else having issues?

Same here I could print from EPIC. What a POS website.

Amen, I took the ones off EPIC, but hate the format they come out. But I wasn't waiting for them to get the stuff fixed;



Funny, I prefer the EPIC format. I've used that one longer so I'm more familiar with it. Guess it's just a preference, my office manager prefers the EPIC format as well.

Re: GLOBAL CONNECT

PostPosted: Mon Aug 24, 2020 9:00 pm
by Zep33

Funny, I prefer the EPIC format. I've used that one longer so I'm more familiar with it. Guess it's just a preference, my office manager prefers the EPIC format as well.


lol - so do I

Re: GLOBAL CONNECT

PostPosted: Tue Aug 25, 2020 12:32 pm
by Torgy
I tried to print in the EPIC form, but all I can get to print is the page displayed. Can anyone help me print all of my pages, I'm sure that I am doing something incorrect?

I did call into Parts Workbench this morning, and was told that they are working on this issue and to try printing my invoices around the end of the day. :(

Re: GLOBAL CONNECT

PostPosted: Tue Aug 25, 2020 1:11 pm
by RSTOOKEY
Haven't been able to pull invoices for 2 days now. Called Parts Workbench Support. I was told this was an issue known about by GM and they are working on a solution. GRRRRRRRRRRR !!!

Re: GLOBAL CONNECT

PostPosted: Tue Aug 25, 2020 1:43 pm
by bsnyder723
RSTOOKEY wrote:Haven't been able to pull invoices for 2 days now. Called Parts Workbench Support. I was told this was an issue known about by GM and they are working on a solution. GRRRRRRRRRRR !!!



I haven't had any problems using EPIC to pull my invoices.. Wonder why some of you are having problems?

Re: GLOBAL CONNECT

PostPosted: Tue Aug 25, 2020 2:29 pm
by Denise Trimble
bsnyder723 wrote:
RSTOOKEY wrote:Haven't been able to pull invoices for 2 days now. Called Parts Workbench Support. I was told this was an issue known about by GM and they are working on a solution. GRRRRRRRRRRR !!!



I haven't had any problems using EPIC to pull my invoices.. Wonder why some of you are having problems?


I can't even access EPIC at the moment! Seems as if different sections of Global have been flaking out over the last couple weeks. Maybe they have bugs again?

Re: GLOBAL CONNECT

PostPosted: Tue Aug 25, 2020 4:18 pm
by RSTOOKEY
How do I access them from EPIC?

Re: GLOBAL CONNECT

PostPosted: Tue Aug 25, 2020 9:14 pm
by satguy
Go to Epic, click on invoices, enter the date and click on search at the bottom. When the list comes up, use " View details ad PDF" , then print.