DealersEdge Professional Forums

We lost our warranty admin so I have the duty of returning warranty parts back to GM. When you go to Generate Mass Shipping label, it redirects you to a UPS login page. It's asking for a company Alias. I know this is a shot in the dark, but is this alias have something to do with GM since our regular UPS login just needs the login and password? Not sure who I even call to reset this as I am not sure if this was set up through GM Global or UPS itself.

In help appreciated!

Cain

Just PM'd you the attachment I got from our DM.

thank you so much

Lutom, Could you send me the information? We do so few warranty returns since they changed and I cannot find the bulletin. Thanks. Mike

Doc id 5639367

#99-00-89-019U