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WORKING WITH GENERAL MOTORS GLOBAL CONNECT.
IS LIKE WORKING WITH A NEW EMPLOYEE AND WONDERING IF THEY ARE GOING TO SHOW UP ON TIME OR NOT AT ALL.

THIS IS A EVERYDAY OCCURANCE.

I JUST WANT TO GO TO WORK EVERYDAY AND HAVE EVERYONE(GM AND GLOBAL CONNECT) SHOW UP ON TIME AND READY TO WORK.

It's too much to ask for 99% uptime while thousands of us are trying to do our jobs.

I forgot to comment on this in the Parts Managers Survey. If anyone reading this still hasn't finished their survey it may be a good idea to remind them how frustrating it is when Global is down at the absolute worst times during our work days.

aaaannndd we're down

update: 10:47 we're back! I guess if your site is down a lot, cyber security may not be your strong point ( or a relevant point, idk?)

forgot to comment on this in the Parts Managers Survey. If anyone reading this still hasn't finished their survey it may be a good idea to remind them how frustrating it is when Global is down at the absolute worst times during our work days.

Filling mine out today (and probably tomorrow) DM has been on my case for a week about it . Told him I wanted to wait to make sure I get everything together for the book I am about to write.

GM dealers: Hey IT! Global is down!

GM IT: Yea I know!

GMD: Well?

GMIT: Well, what?

GMD: When will it be fixed?

GMIT: I don't know sometimes between here and eternity

GMD: Okay as long as we have a time frame. Because we don't really need it!

GMIT: I know right? Thanks for your patience!!!!

GMD:

Can you give me the phone number to the IT guy that takes care of Global Connect.
I want to wake him up when I get up. So when I come in to work at 8:00 its ready to go.
That will give him 2 hours to feed the animals that run Global Connect

They didn't feed them - EPIC is down to start the day

ZEP33 YOU ARE TOO EARLY . THEY MUST HAVE FED THEM AFTER 7 IN THE MORNING. IT WORKED AT 8

olepartsguy wrote:ZEP33 YOU ARE TOO EARLY . THEY MUST HAVE FED THEM AFTER 7 IN THE MORNING. IT WORKED AT 8

My EPIC still isn't working.

EPIC & Locate Part are not functioning. 10:48am EST