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Oil misbilled to us on GM invoice?
Posted:
Mon Dec 28, 2020 6:52 pmby cain555
Haven't been in this situation before. Was billed for some oil on GM invoice that doesnt belong to us. Do you call your bulk oil supplier or is there a number for GM invoicing?
Thanks in advance, Merry Christmas!
Re: Oil misbilled to us on GM invoice?
Posted:
Mon Dec 28, 2020 8:37 pmby CADLOU
I tried looking it up in parts and procedure manual and came up bust. I would start with invoicing and go from there.
Re: Oil misbilled to us on GM invoice?
Posted:
Mon Dec 28, 2020 10:48 pmby olepartsguy
I WOULD START WITH YOUR OIL PROVIDER AND SEE IF THEY BILLED YOU THE WRONG OIL OR WRONG PLACE
Re: Oil misbilled to us on GM invoice?
Posted:
Mon Dec 28, 2020 11:37 pmby cain555
ok thank you!
Re: Oil misbilled to us on GM invoice?
Posted:
Tue Dec 29, 2020 3:11 pmby Zep33
olepartsguy wrote:I WOULD START WITH YOUR OIL PROVIDER AND SEE IF THEY BILLED YOU THE WRONG OIL OR WRONG PLACE
I've had that happen before
They'll rebill you for the correct stuff but credits take a while from my experience with that
Re: Oil misbilled to us on GM invoice?
Posted:
Tue Dec 29, 2020 10:52 pmby LivinDaDream
xom dot lubes dot pay04@exxonmobil dot com <<<< for oil billing claims (replace the dots with .)
also CC your DMA with this.
Cheers !!