LOWAIRD1964 wrote:Is dealer name address supposed to be anywhere on outside of box. Like we do with other returns where you cut off the bottom and attach to outside of package?
No. Just put the labels on the outside of the box and make sure you have the WPC Paperwork, copy of the repair order, and the WPC Battery Request paper directly inside the box before you close it and tape it up. They want to see that paper first when they open the box.
Fill out the Central Transport BOL and call them to schedule the pickup; after they pick it up and you have the PRO # Call the WPC with the PRO and Transaction ID and they will remove it from the red in your GWM.