Global Disconnect

Re: Global Disconnect

Postby bentwrench54 » Tue Apr 06, 2021 3:03 pm

EPIC times out, so I can't pull invoices. I can't pull invoices through Parts workbench either.

Global only half works.

Locator is down.

F this shit I wanna go home.
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Re: Global Disconnect

Postby ehiatt » Tue Apr 06, 2021 3:05 pm

bentwrench54 wrote:F this shit I wanna go home.


Right there with ya. :roll:
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Re: Global Disconnect

Postby bentwrench54 » Tue Apr 06, 2021 3:14 pm

This is absolutely ridiculous.
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Re: Global Disconnect

Postby bsnyder723 » Tue Apr 06, 2021 3:19 pm

And try to explain why you can't give an accurate ETA to your customers.... GM if you're listening......YOU SUCK!!!!!!
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Re: Global Disconnect

Postby PartScott » Tue Apr 06, 2021 3:29 pm

GCUS-9-11119

EPIC Parts Workbench Issues

We are currently experiencing issues with PWB/EPIC that may cause lag time in the system or system timeouts. Our IT team is currently working to resolve the issue. Thank you for your patience.

:roll:
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Re: Global Disconnect

Postby Whatsyourvin » Tue Apr 06, 2021 7:07 pm

lol the one time that OE Connect / D2D is worth the expense...when EPIC doesn't work. At least I can tell customers an ETA on parts using it!
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Re: Global Disconnect

Postby CHUCKINPARTS » Tue Apr 06, 2021 7:34 pm

PartScott wrote:GCUS-9-11119

EPIC Parts Workbench Issues

We are currently experiencing issues with PWB/EPIC that may cause lag time in the system or system timeouts. Our IT team is currently working to resolve the issue. Thank you for your patience.

:roll:

I wish they would stop the...……." THANK YOU FOR YOUR PATIENCE " line. Just say they are working on it and hope to have it fixed shortly. STOP It's like a joke and everyone uses it way to often...…………..
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Re: Global Disconnect

Postby bentwrench54 » Tue Apr 06, 2021 7:53 pm

CHUCKINPARTS wrote:

I wish they would stop the...……." THANK YOU FOR YOUR PATIENCE " line. Just say they are working on it and hope to have it fixed shortly. STOP It's like a joke and everyone uses it way to often...…………..



That line has pissed me off to no end for the last two years.
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Location: Northeast Ohio

Re: Global Disconnect

Postby ehiatt » Wed Apr 07, 2021 1:12 pm

Well, EPIC is working, at least for the minute. But Support/Chat is dead. :(
It never ends.
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Re: Global Disconnect

Postby 2longinparts » Thu Apr 08, 2021 6:08 pm

EPIC Parts Workbench Issues Resolved



The EPIC Parts Workbench issues from a few days agao have been resolved and the system is running as normal. Thank you.

Yeah, for how long?
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