Page 2 of 22
Re: Global Disconnect
Posted:
Mon Apr 05, 2021 7:02 pm
by C8RFAN
Down here too... Tried pulling invoices, no dice
Re: Global Disconnect
Posted:
Mon Apr 05, 2021 7:04 pm
by PartsPlant81
I believe today is another "GM Holiday" so they may not even be in the office to fix the issue. Hopefully someone is working from home
Re: Global Disconnect
Posted:
Mon Apr 05, 2021 7:16 pm
by smoyer
PartsPlant81 wrote:I believe today is another "GM Holiday" so they may not even be in the office to fix the issue. Hopefully someone is working from home
it is dingus day so they are still trying to find their easter eggs
Re: Global Disconnect
Posted:
Mon Apr 05, 2021 7:27 pm
by PartsPlant81
It's up here now for the moment. Thank you GM!
Re: Global Disconnect
Posted:
Mon Apr 05, 2021 8:36 pm
by bsnyder723
It's been down all day for me
Re: Global Disconnect
Posted:
Tue Apr 06, 2021 12:51 pm
by PartScott
So it seems that when GM flipped the switch to make EPIC work, they bumped the switches for part locate and order summary and turned those features off.
Gonna be that kind of week.
Re: Global Disconnect
Posted:
Tue Apr 06, 2021 1:09 pm
by smoyer
No answer backs, and no e-packing slips was great checking in the order since black horse didn't give me any paper work
Re: Global Disconnect
Posted:
Tue Apr 06, 2021 1:33 pm
by PartsPlant81
We are trying to manage our departments, sell their products, retain customers.
I don't think being able to use the website responsible for everything we have to do everyday is too much to ask.
I know I've asked for it at least 100x before but we NEED 99.9% uptime for open working hours at any dealership using the website.
If maintenance needs to be performed it should be done overnight or on the weekend when traffic is lowest.
Re: Global Disconnect
Posted:
Tue Apr 06, 2021 2:00 pm
by Parts007
Locator is down too, and our PDC hasn't shipped us a stock order since Friday. Thanks!
Re: Global Disconnect
Posted:
Tue Apr 06, 2021 2:07 pm
by PartScott
Looks like it's all working...for now.