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Re: Global Disconnect

PostPosted: Tue Sep 14, 2021 9:23 pm
by ScottParts
ehiatt wrote:Well, looks like the DCS has took a S-H-I-T. :evil:


I'm waiting for it here, too :roll:

Re: Global Disconnect

PostPosted: Tue Sep 14, 2021 9:24 pm
by bsnyder723
would have been awesome if GM would have sent a message to let us know that Global Disconnect was down for orders!

Re: Global Disconnect

PostPosted: Tue Sep 14, 2021 9:27 pm
by olepartsguy
REMEMBER YOU CAN DO A FEW THINGS IN EPIC WHEN PARTS WORKBENCH IS DOWN

Re: Global Disconnect

PostPosted: Tue Sep 14, 2021 9:29 pm
by ScottParts
olepartsguy wrote:REMEMBER YOU CAN DO A FEW THINGS IN EPIC WHEN PARTS WORKBENCH IS DOWN


Emphasis on "few"?

Re: Global Disconnect

PostPosted: Tue Sep 14, 2021 10:14 pm
by ehiatt
olepartsguy wrote:REMEMBER YOU CAN DO A FEW THINGS IN EPIC WHEN PARTS WORKBENCH IS DOWN


True, so I had a few OVN parts to order, so I went to EPIC and placed the order there. Then I went to order status and, oh look, there's 2 orders with the same control #. So the order actually sent in the DCS even tho was still showing in there.

REALLY.jpg
REALLY.jpg (12.64 KiB) Viewed 36825 times

Re: Global Disconnect

PostPosted: Tue Sep 14, 2021 11:12 pm
by MIKE1010
Waited 6 weeks for a water pump for a Cruze diesel come in today. Broken front pully. Poor packaging. One sheet of bubble wrap loose in a very thin box that says made in Italy. That box was inside a GM box about 3 times the size bouncing around. :roll: Make a claim and try it again.

Re: Global Disconnect

PostPosted: Wed Sep 15, 2021 1:31 pm
by ScottParts
ehiatt wrote:
olepartsguy wrote:REMEMBER YOU CAN DO A FEW THINGS IN EPIC WHEN PARTS WORKBENCH IS DOWN


True, so I had a few OVN parts to order, so I went to EPIC and placed the order there. Then I went to order status and, oh look, there's 2 orders with the same control #. So the order actually sent in the DCS even tho was still showing in there.

REALLY.jpg


I tried to order thru EPIC, and couldn't even get the window to load. Thankfully I do 2 CSO orders a day, and it was a little one that was affected.

Re: Global Disconnect

PostPosted: Wed Sep 15, 2021 2:20 pm
by bsnyder723
I tried to order thru EPIC, and couldn't even get the window to load. Thankfully I do 2 CSO orders a day, and it was a little one that was affected.[/quote]

I might need to start doing that again. Not that we should have to do that but......

Re: Global Disconnect

PostPosted: Thu Sep 16, 2021 1:47 pm
by 918PartsMgr
Hey Scott, I seen you send two orders a day. May I ask what DMS your on? I would like to do this but I am on CDK. Even when I use a different control, it still pulls my first order and duplicates it. Very frustrating, It's made it where If I have any OVN orders.. I have to manually submit them, then add the control through the PO function. PITA.

Does anyone on CDK has any suggestions?

Thank you - E

Re: Global Disconnect

PostPosted: Thu Sep 16, 2021 2:01 pm
by ScottParts
918PartsMgr wrote:Hey Scott, I seen you send two orders a day. May I ask what DMS your on? I would like to do this but I am on CDK. Even when I use a different control, it still pulls my first order and duplicates it. Very frustrating, It's made it where If I have any OVN orders.. I have to manually submit them, then add the control through the PO function. PITA.

Does anyone on CDK has any suggestions?

Thank you - E


I'm on CDK, been doing at least 2 orders for years with no problems. Make sure you do different controls, but even that's not mandatory. Feel free to call, and I'll walk you thru how I do it, if you want.

Scott
719-231-0753