DealersEdge Professional Forums

Is there anyone out there that manages a GM parts department with multiple BAC#'s? I cant seem to get a straight answer from GM or CDK about how bac#'s and -I/-S accounts can be set up. I have a major problem trying to manage a parts department with 4 different physical locations (one business unit), but one -I account. Gm has told me that I can get a new BAC for the different locations but the existing -S account will not tie to these, so if you were to set up additional -S accounts to tie to the -I accounts RO sales would not be reported to GM because they use the dealer code not the BAC for business reporting such as vin#'s run through service. does anyone know if this is correct? This has been a years long headache of me trying to go through the proper channels of CDK reps and GM reps and still not have an answer that makes sense...There are huge dealers all over the US that one would assume have parts departments in several locations. Thanks in advance for any suggestions, and if you are a dealer that has this going on please reach out to me, I'd love to hear what you have to say.

I used to work for CDK. I dealt with customers all the time that had several stores with different -I and -S accounts. Shouldn't be an issue. Now as far as contacting someone who knows something, good luck with that. I'll try to reach out to some friends who still work there and get you a good contact.

Thank you! I've called around to some contacts at other stores, but haven't found anyone with the same setup as mine. Any contact you have would be helpful.