FixedManager wrote:I am in full agreement with you that just putting items on an unnamed shelf is not a good practice, however neither is a "Return" shelf. I have yet to work with a company that used the dedicated return shelf for anything other than daily returns that didn't have obsolescence values higher than they should have. A special holding area is appropriate only for wrong picks, damages, order overages, delivery errors, etc., never for items you'd like to return on the next monthly return.
The most appropriate way is to bin these items on your normal shelves and enter the location in your DMS. As you generate your monthly return it you always ask for it to look at your aged inventory first to ensure your inventory is working for you and these additions may sell before aging out. Now I am not saying that you cannot send items back prior to them aging out as there will always be exceptions, headliners come to mind (size), but return accrual is too hard to come by to waste.
If you think I'm wrong that's okay but remember that math doesn't lie. If you dedicate your return accrual to items that are in the >12MNS status you will be eliminating items with a 2.3% chance of selling. If you send back an item that was special ordered you are sending back an item with a 15%-65% chance of selling. Which set of odds helps you maintain a cleaner inventory over time?
No, I completely agree, at the last department our return bin was used for wrong ordered parts, be it wholesale, tech, sales, or parts error. it was not a holding area for parts I wanted to and plan to send back that stayed in inventory until it got to its allotted time in the inventory before added to a stock return, but not added to the bin for a return. If that makes sense. but items with allowing sales history they go back into a stocking shelf not a holding and area added to the return.
the math helps I managed that department for a short time so I have PLENTY of space to learn and grow so the additional info helps.
My main concern (at least with this) is my manager at the moment removed the sra bin all together and any accidental orders or anything under our description of returnable parts he just adds on the bottom of a shelf near other items. as i said if there is sales history of a few sales within the 6 months that says it makes sense to keep by all means makes sense, but it is every part and nothing goes into return bin which bugs me.