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SPAC says "Must buy from AC Delco"

PostPosted: Tue May 18, 2021 1:33 pm
by Denise Trimble
I am trying to figure how this may play out with PASE:
RIM ordered a set of pads 19169634, which supersedes to 19428032, then "Cancel not eligible for sale" immediately follows. Call SPAC to check if old part number can somehow be SPRINTed; of course not. The agent then proceeds to inform me the new part number is only available from an authorized Delco distributor. I replied "I need to get this from my ADI?", to which she said "Yes."
The new # is not RIM controlled, but will I need to file an exception for purchase/sales loyalty since GM no longer provides this set of pads? Probably. I am going to have to get with the PASE help desk.
My ADI does not have the new #, but the SPAC agent said " The vendor shows stock" (oops! she said the quiet part out loud!). I am just going to order a set of the old # from the ADI. They can't take away my birthday. (childish, I know..........)

Re: SPAC says "Must buy from AC Delco"

PostPosted: Tue May 18, 2021 6:33 pm
by olepartsguy
DENISE TO CLARIFY "ADI" IS THE ACCESSORIES DISTRIBUTOR WAREHOUSE. I THINK YOU MEANT TO SAY "WD" WAREHOUSE DISTRIBUTOR

Re: SPAC says "Must buy from AC Delco"

PostPosted: Wed May 19, 2021 7:40 pm
by Denise Trimble
olepartsguy wrote:DENISE TO CLARIFY "ADI" IS THE ACCESSORIES DISTRIBUTOR WAREHOUSE. I THINK YOU MEANT TO SAY "WD" WAREHOUSE DISTRIBUTOR


Sorry. Mine is one in the same.

Re: SPAC says "Must buy from AC Delco"

PostPosted: Sun May 23, 2021 4:48 pm
by gmpartsguy147
I went through this recently with a 2021 Buick encore gx rear differential that canceled and spac told me it could only be ordered through an ACDelco distributor and after a couple of phone calls and 2 days of waiting I was finally able to order and then put a spac case on it. I also love how 99% of all backorder parts on an encore won't allow you to put a spac case on and have to talk to someone at spac and have them add it manually for us