DealersEdge Professional Forums

I have, possibly, a very basic question, but for the life of me can't find the answer.

I may soon have to do my first D2D Express Direct. One of the lines in the guide says "The following parts/orders do not shop D2D Express or Express Direct:
– Parts with a SPRINT indicator “N” (No)".

Where do I find this indicator? Looked all over, and can't uncover it.

GM is notoriously evasive, but you raise a valid question. I do not see it in the booklet either. Unfortunately, most times, we only find out a part cannot be SPRINTED after all the leg work is done on our part.

Looking at all our SPAC cases:
Parts Workbench>View SPAC Cases>Search>click on each case number
In the upper right corner of the page it has a blue "Shop Express Direct" tab. We have not had to select the tab yet, but maybe it appears once you do.

I never could find it either, when I asked SPAC about it, they said call them they could tell you if it was able to be SPRINTED. it just keeps getting harder

Denise Trimble wrote:Parts Workbench>View SPAC Cases>Search>click on each case number
In the upper right corner of the page it has a blue "Shop Express Direct" tab. We have not had to select the tab yet, but maybe it appears once you do.

Thanks Denise. I haven't done one yet, either. I'll let you all know if this is the answer.

champiod wrote:I never could find it either, when I asked SPAC about it, they said call them they could tell you if it was able to be SPRINTED. it just keeps getting harder

This will probably be what I have to do. And knowing the answer will be "I dunno", I'll ask anyway where to find it.

I appreciate the help!

The answer I got was:

Mabel at 9:40, Jul 16:
To check for that indicator, you may contact us. For now , it is not available in Parts workbench.

And from OE Connection:

Anthony Maynarich (OEC - Dealer Portal)

Jul 16, 2021, 12:26 PM EDT

Hello,

I believe this would be indicated in whichever GM system you are generating the request from our system is for fullfilling requests not submitting them.

Thank you

Stellar

I know in the past I was trying to Sprint accessories and could not it was the" Product line" that they put it in.

New last night: GCUS-9-11622 SPRINT IMPROVEMENTS

OK, my eye doctor said I do not need glasses, but I sure as hell can not find the Sprint Indicator. Someone direct me please, I would greatly appreciate it.
Thank you

camaroman wrote:OK, my eye doctor said I do not need glasses, but I sure as hell can not find the Sprint Indicator. Someone direct me please, I would greatly appreciate it.
Thank you

It doesn't exist for us. Only way to find out if it will Sprint is call/chat with SPAC.

The answer I got was:

Mabel at 9:40, Jul 16:
To check for that indicator, you may contact us. For now , it is not available in Parts workbench.