CSO return (type 11)

CSO return (type 11)

Postby cain555 » Fri Jul 16, 2021 4:44 pm

I couldn't find in the P&P manual if there is a time limit for CSO type 11 returns? I know of course for type 01 there is but not sure about the 11 where you get charged a % for returning.

Does anyone know? Thank you!
cain555
 
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Re: CSO return (type 11)

Postby PartScott » Fri Jul 16, 2021 4:57 pm

cain555 wrote:I couldn't find in the P&P manual if there is a time limit for CSO type 11 returns? I know of course for type 01 there is but not sure about the 11 where you get charged a % for returning.

Does anyone know? Thank you!


Without further research I am wanting to say that it is one year.

*edit: Yes...one year.

P&P Manual wrote:Customer Special Order Return (CODE 11)
All parts ordered CSO by PASE Terms Dealers earn 1% return reserve and can be returned following
the normal return reserve guidelines. If the dealer chooses not to return the parts using their return
reserve, they can return the part using a MR11 return. However, all MR11 returns will be assessed a
35% restocking fee. MR11 returns can be made for any part ordered via CSO up to 365 days from the
date the parts were shipped
.
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Re: CSO return (type 11)

Postby olepartsguy » Fri Jul 16, 2021 5:00 pm

Yes I confirm it is 1 year. So i usually don't wait till then and put in the cso returns that are 11 months old
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Re: CSO return (type 11)

Postby cain555 » Fri Jul 16, 2021 5:29 pm

great thank you
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