075

075

Postby camaroman » Wed Aug 11, 2021 8:23 pm

If GM is having such an issue with getting parts from 075 to other facilities due to shortage of drivers, why can't they divert orders to other facilities that are not having this issue. Maybe they could start doing OVN orders for the smaller items, I realize there are things that it is not feasible to do that with, but really aren't we supposed to be pleasing our customers? Not knowing what to tell a customer about an ETA is ridiculous. 3-5 days is one thing but 12-15 days is not acceptable.
camaroman
 
Posts: 792
Joined: Fri Sep 03, 2004 12:00 am

Re: 075

Postby X476 » Wed Aug 11, 2021 8:27 pm

Gm isn't facing the customer so they don't give a flying fat rats ass! :evil: :twisted: :x
X476
 
Posts: 512
Joined: Wed Oct 10, 2007 12:00 am
Location: Midwest

Re: 075

Postby C8RFAN » Wed Aug 11, 2021 8:44 pm

The only thing I have been able to think of to do, is OVN it, and guesstimate the cost, and add it to the price. Sucks for sure, pushing the sell price up, but theres not many other options :evil: :evil: :evil:
C8RFAN
 
Posts: 189
Joined: Wed Nov 06, 2019 7:03 pm

Re: 075

Postby bentwrench54 » Thu Aug 12, 2021 12:43 pm

C8RFAN wrote:The only thing I have been able to think of to do, is OVN it, and guesstimate the cost, and add it to the price. Sucks for sure, pushing the sell price up, but theres not many other options :evil: :evil: :evil:



That's what I've had to do as well. Sometimes that's not even good enough, as it gets pushed to two days.

I present it as "two days or two weeks. this is how much."

:shrug:
bentwrench54
 
Posts: 420
Joined: Wed Dec 23, 2015 1:55 am
Location: Northeast Ohio

Re: 075

Postby olepartsguy » Thu Aug 12, 2021 9:28 pm

YOU DONT HAVE TO GUESS THE OVERNIGHT CHARGE. GM USES A "FEDEX CALCULATOR" TO GET THE PRICES. I HAVE USED THIS CALCULATOR AGAINST GM WHEN ITS HIGHER THEN IT SAYS ON THE CALCULATOR. access global connect using google chrome and type in the search field
FEDEX CALCULATOR. UNLESS THE DIMENSIONS ARE OVER THE 110 THAT FEDEX SAYS IS HEAVYWEIGHT YOU CAN USE WEIGHT ONLY AND IT WILL GIVE YOU A ACCURATE PRICE
olepartsguy
 
Posts: 406
Joined: Thu Feb 27, 2020 4:37 pm


Return to Parts Managers

Who is online

Users browsing this forum: Google [Bot] and 26 guests