sprints

Re: sprints

Postby DWoodward » Tue Sep 07, 2021 4:39 pm

i can't get mine to show up in D2D either and it doesn't matter what i use for a browser, D2D tells me the problem is with the General while the General tells me the issue is with D2D. at least they are consistently inconsistent :roll:
Last edited by DWoodward on Wed Sep 08, 2021 4:28 pm, edited 1 time in total.
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Re: sprints

Postby PicnicTable » Wed Sep 08, 2021 11:53 am

Just make sure the part # the dealer is trying to buy is not in your excluded list on D2D.
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Re: sprints

Postby Fixed Ops Mgr » Wed Sep 15, 2021 11:41 am

Is anyone else not getting paid for Sprint requests that you are filling and shipping to other dealers? I was looking at our Sprint requests that we have fulfilled since the whole change in process with Sprints and
found out yesterday that I have not been paid for over half of the requests that we filled for the month of August. I called OE Connections and they said to call our DSM and our DSM said to call the RIM helpdesk, so everything seems normal so far with nobody wanting to help. I cannot figure out why we have been paid for some of them and not other ones when we use the exact same process each and every time??
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Re: sprints

Postby PartScott » Wed Sep 15, 2021 12:13 pm

We've been paid for all that we've shipped...with the exception of a short pay. They processed the wrong part number for credit vs. what was on the SPAC case/what I shipped. So now I'm trying to collect the extra $87 and waiting on the RIM helpdesk to email me back about it. Two weeks in today. :roll:
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