Trying to be Positive - Help Me If You Can !!!

Trying to be Positive - Help Me If You Can !!!

Postby Ichabod Farquar » Sat Oct 09, 2021 11:54 pm

GM Dealership employee here.

SIMPLE QUESTION - Name something, I will accept ANYTHING, that GM is doing right / complete / well right now?

I have asked our Sales Manager, Service Manager, Parts Manager and others in the dealership and was met with blank stares in return. No one could think of a single thing.

CAN YOU?

I am waiting...
Ichabod Farquar
 
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Re: Trying to be Positive - Help Me If You Can !!!

Postby olepartsguy » Mon Oct 11, 2021 1:44 pm

I am only posting a response.


NOTHING . well hold on there is something. promoting Crystal Stults. Not good for us but good for her. she has always been the glue for me between insanity and everyday dealings with GM.
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Re: Trying to be Positive - Help Me If You Can !!!

Postby PicnicTable » Mon Oct 11, 2021 3:01 pm

The tire billing website works well.
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Re: Trying to be Positive - Help Me If You Can !!!

Postby olepartsguy » Mon Oct 11, 2021 3:33 pm

I HAVE A PROBLEM WITH THE TIRE SITE.

WHY CANT THE INFO THAT WE WANT ON THE FRONT PAGE BE CHANGED?

FOR INSTANCE I WANT THE PART NUMBER TO DEFAULT AS SOON AS I OPEN IT.

TELL ME DOES ANYONE EVER USE THE TPC NUMBER?
NOT FIRST

I DID A FEW TIMES ABOUT 3-5 YEARS AGO, BUT NOT FIRST.

PLEASE DEFAULT TO THE SIZE OR PART NUMBER.
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Re: Trying to be Positive - Help Me If You Can !!!

Postby PartsPlant81 » Mon Oct 11, 2021 3:34 pm

I have a very competent and great communicator at my cross dock that helps me track shipments.
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Re: Trying to be Positive - Help Me If You Can !!!

Postby Parts007 » Mon Oct 11, 2021 3:51 pm

olepartsguy wrote:I HAVE A PROBLEM WITH THE TIRE SITE.

WHY CANT THE INFO THAT WE WANT ON THE FRONT PAGE BE CHANGED?

FOR INSTANCE I WANT THE PART NUMBER TO DEFAULT AS SOON AS I OPEN IT.

TELL ME DOES ANYONE EVER USE THE TPC NUMBER?
NOT FIRST

I DID A FEW TIMES ABOUT 3-5 YEARS AGO, BUT NOT FIRST.

PLEASE DEFAULT TO THE SIZE OR PART NUMBER.


Yes the tire website is a joke. I've complained about it a year ago and got the blah, blah, blah from them. Otherwise nothing positive to report.
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Re: Trying to be Positive - Help Me If You Can !!!

Postby camaroman » Tue Oct 12, 2021 2:28 pm

Currently we have some GM employees that seem to really care. The great part is they both have dealership backgrounds, not fresh out of college. 1 was a Parts Manager and the other was a Parts Coordinator for a large body shop. Refreshing change of pace. Another positive, the staff at PDC 051, Martinsburg and the Williamsport, MD cross dock are super helpful.
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Re: Trying to be Positive - Help Me If You Can !!!

Postby mdishong » Tue Oct 19, 2021 7:49 pm

Here is my reach - Damage repair reimbursement program is one of the best. Quick & easy with fast credits.
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