DealersEdge Professional Forums

Good afternoon everyone, I have a Ford related question today. I am at a dealership that is on CDK and has been enrolled in the RIM program. We are having trouble hitting our OEM loyalty due to the amount of flushes that our service department sells monthly. I was wondering if anyone has found a workaround for this so they do not count against you. Any help would be appreciated.

private message sent. And Welcome to the FORUM!!

Sell the flush products on a parts counter invoice instead of the RO. Then when ring the customer out have the cashier just add the totals together. That is how we sale our BG products without the GM overlord seeing them.