DealersEdge Professional Forums

As a new GM Manager and Kia mainstay, it's insane to see the difference in the programs respectively.
GM's RIM encourages us to invest money on single sales for most parts, has us manage them for a year, and send them back. So the dealer takes on the asset and has to manage it for a year for... a small fee to send back?
Certainly not worth managing a part for beyond a whole year on a single demand.

I know I'm not the first to say, Man, i'm spending money on nothing in this program and wasting time that could used to, I don't know... train employees, improve customer experience.

That being said, GM's carrot and stick program is clearly Gm favored and set up with a decent sized stick for those of us who should ever struggle to make PASE (mind you in an environment where GM supplies parts slower than many other suppliers while being unable to provide remotely accurate tracking).

So here's the question. Who has turned their back on RIM, and what has been the result? I understand the 1% fee, and I believe a decrease in accrual funds. If that is all this is, I will spend less money taking the 1% fee than continually adding garbage to the equation.

This combined with the generous 35% restock fee (because industry standard just isn't good enough) does not encourage the dealer to make sound business decisions.

If you've done something to try to help your inventory combat RIM nonsense, please let me know. Thanks!

You will lose any pace money could be a huge number mine is about 4k per month, you will pay premium freight on every part if you go over a certain percentage of cso orders, so you would have to order everything dro and try and upgrade the backorders which slows the already dreadful deliver times. I am sure there are other issues also. You are rite tho hyundai, and kia have a far superior program. Just fyi they make you hold rim parts for 15 months and not 12 so yes your money is tied up even longer. I have learned how to deal with rim and to my advantage for the most part

That being said, GM's carrot and stick program is clearly Gm favored and set up with a decent sized stick for those of us who should ever struggle to make PASE (mind you in an environment where GM supplies parts slower than many other suppliers while being unable to provide remotely accurate tracking).

And this is why I am at Subaru and kicked GM to the curb.

X476 wrote:That being said, GM's carrot and stick program is clearly Gm favored and set up with a decent sized stick for those of us who should ever struggle to make PASE (mind you in an environment where GM supplies parts slower than many other suppliers while being unable to provide remotely accurate tracking).

And this is why I am at Subaru and kicked GM to the curb.

As a younger manager, I find it interesting to think of what exactly GM's strategy is for enticing people that represent them (dealers and their mgrs) to stick around.