HYUNDAI NEW MODEL ACCESSORIES

HYUNDAI NEW MODEL ACCESSORIES

Postby torgy123 » Wed Mar 30, 2022 2:52 pm

Is anyone else as frustrated as me about Hyundai pre-shipping new model accessories to us dealers?

I have tried and tried to have us removed form receiving the accessories. But I keep getting told that there is no way to opt out of this.

We end up using all of our accrued return reserve to ship these items back if they don't sell in 9 months. Which the majority of these items do not.
I believe that if Hyundai wants to force this crap down our throats, then they should take the stuff that does not sell in 9 months back on their dime.
No using our return reserve, and they pay the shipping costs.

Hyundai ships us some of the dumbest items that will probably never sell, eg, cargo blocks, wheel locks, Santa Cruze wheel flares for a Go-Pro mount and the Go-pro mount to go with..as a separate item.

I really struggle with this as our sales manager refuses to pre-load lot vehicles with accessories.
#1. if we end up doing a dealer trade, 9 times out of 10 the other dealer does not want to pay for the accessories that are installed.
#2. we currently have 3 new Hyundai's on our lot so what would we put these on or in?
#3. we are a pretty small dealership selling only 12-15 new Hyundai's a month, so I don't need 4 sets of the same cross rail.

I have tried to just bill them to the sales department, thinking that they would then install them or use them as items to close a deal.
But I got shot down on that idea.
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Re: HYUNDAI NEW MODEL ACCESSORIES

Postby PartsDanager » Wed Mar 30, 2022 3:16 pm

I work in Kia (as well as GM but that doesn't pertain here), and while the sisters aren't alike in all things, this is one.

I have carpet floormats for Forte's till the cow's come home. These are marked by VIN to the vehicle. Charged to parts rather than directly to the vehicle sticker. Forces parts to be a middle man in a game that Sales prefers to work around.

They've also sent some "kits" that are not VIN assigned, and ask us to sell with new vehicles as we can. Kits usually include 3 cargo rails, 3 mud flaps, 3 cargo covers, etc.

Kia has in terms now that we can send those "kits" back through protection provided by PartsEye.

Vin assigned parts are not given this protection, so I sure have a lot of floor mats to eat up my obso balance, or try to sell on my good friend the internet.



GM treats this differently, using "LPO's" that are precharged to the vehicle in sales. I don't love this solution because GM has us manage all that LPO inventory to install, but we can't bill it or make the profit on it. Terms dictate that the receiving dealer in a dealertrade receive those parts, but we are often left out of the loop and have extras on hand. Terms dictate LPOs may not be sold or returned for credit. We make I believe 1% of the sale.

In short, different manufacturers screw parts differently from what I've seen. I'd like to hear how Toyota, Honda, Etc. handle this.
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Re: HYUNDAI NEW MODEL ACCESSORIES

Postby PartScott » Wed Mar 30, 2022 3:29 pm

PartsDanager wrote:I have carpet floormats for Forte's till the cow's come home. These are marked by VIN to the vehicle. Charged to parts rather than directly to the vehicle sticker. Forces parts to be a middle man in a game that Sales prefers to work around.

Vin assigned parts are not given this protection, so I sure have a lot of floor mats to eat up my obso balance, or try to sell on my good friend the internet.


I have to say that if I am reading this correctly, I would be making a parts ticket to the stock number of the vehicle for every one of these VIN assigned parts that comes through my door.
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Re: HYUNDAI NEW MODEL ACCESSORIES

Postby PartsDanager » Wed Mar 30, 2022 7:42 pm

PartScott wrote:
PartsDanager wrote:I have carpet floormats for Forte's till the cow's come home. These are marked by VIN to the vehicle. Charged to parts rather than directly to the vehicle sticker. Forces parts to be a middle man in a game that Sales prefers to work around.

Vin assigned parts are not given this protection, so I sure have a lot of floor mats to eat up my obso balance, or try to sell on my good friend the internet.


I have to say that if I am reading this correctly, I would be making a parts ticket to the stock number of the vehicle for every one of these VIN assigned parts that comes through my door.


You are reading this correctly, and 'an attempt was made'.

I was prevented from doing this by upper management, as at the time I was in a counterman role. I have not revisited it since then, but this is a fresh reminder!
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Re: HYUNDAI NEW MODEL ACCESSORIES

Postby Tbizkit » Thu Mar 31, 2022 6:18 pm

Have you tried to charge the mats out to the stock numbers associated with the VINS? Technically those mats do belong to those vehicles.
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