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BATTERY WARRANTY PAYS SHORT
Posted:
Fri Jun 17, 2022 3:46 pmby MIKE1010
As of June 1st warranty has been paying short on all battery claims. I have printed out the new battery reimbursement sheet from Epic dated May 2022 and adjusted all my costs. WPC has no answers and act like the Epic sheet is wrong. Anybody else had an issue?
Re: BATTERY WARRANTY PAYS SHORT
Posted:
Fri Jun 17, 2022 4:34 pmby Parts007
i just checked my last battery warranty. It paid correctly. where did it short pay? parts or labor? How much did it short pay?
Re: BATTERY WARRANTY PAYS SHORT
Posted:
Fri Jun 17, 2022 8:24 pmby olepartsguy
THE PEOPLE AT GENERAL MOTORS DONT CARE ABOUT YOU OR THE PERSON SITTING NEXT TO THEM. SO IF THEY DONT CARE THEY DONT COMMUNICATE WITH EACH OTHER.
Re: BATTERY WARRANTY PAYS SHORT
Posted:
Tue Jun 21, 2022 8:52 pmby olepartsguy
just received word that the last battery claim was paid in full.
88864541 parts: 188.89 and parts handling 75.56 that's 40 percent.
Sounds like someone needs a new Warranty Manager
Re: BATTERY WARRANTY PAYS SHORT
Posted:
Wed Jun 22, 2022 9:10 pmby MIKE1010
To be fair we have an excellent warranty clerk. She did get an answer back from WPC and said that the new pricing sheet had not been loaded for western region and they were in the process of fixing that. As of yesterday all battery claims had been resolved and paid in full.