DealersEdge Professional Forums

How far back do your core returns go that are unprocessed? I have ones dating back to January that have the blue 'delivered' hyperlink instead of 'core returned' status. Just checking if this is typical and a backlog for them recieving them.

Normal. I have had several that were sent back in time but they didn't post it till 5 months later.

Seems to be typical. We finally have one core return that changed to processed. It was sent back in late December - it took almost exactly 6 months to process.

Last time I spoke with SNT they had over 9000+ cores in stock and that was a couple months ago.

I expect that number to quickly come down now that they are shipping "reman" or "repaired" batteries for repair of customer owned vehicles. Also noted that the repaired batteries do not have the additional capacity of the new batteries. Early repaired cars now have a higher capacity battery.