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GM dealer answerbacks
Posted:
Wed Jul 20, 2022 8:25 pmby partsman1610
Is anyone else having problems with your answerbacks today? I am having multiple answerbacks (pages and pages ) of answerbacks for the same part making it impossible to navigate thru them all.
Re: GM dealer answerbacks
Posted:
Wed Jul 20, 2022 8:43 pmby unemployed
I can not pull any answerbacks up, all day , i get this = 15300: The system is not responding or is not available. Please try again later.
&customerCode=101209&startDate=07/20/2022&endDate=07/20/2022&answerbackType=ALL&pendingFlag=true
Re: GM dealer answerbacks
Posted:
Wed Jul 20, 2022 8:50 pmby VLADMEERSLAYER
I HAVEN'T BEEN ABLE TO GET ANY ANSWERBACKS TODAY EITHER, NO ERROR IT JUST DOESN'T FIND ANY.
Re: GM dealer answerbacks
Posted:
Wed Jul 20, 2022 8:58 pmby PartScott
When I came in this morning, I had 317 answerbacks for my RIM order. Since I cleared those, I have not received a single answerback.
Re: GM dealer answerbacks
Posted:
Wed Jul 20, 2022 9:13 pmby Denise Trimble
Apparently they were aware of the issue, but it only affected certain dealers; and at random. Not one e-mail notification sent out.
Re: GM dealer answerbacks
Posted:
Wed Jul 20, 2022 9:13 pmby ScottParts
Same here, no answerbacks, no error messages.
Re: GM dealer answerbacks
Posted:
Thu Jul 21, 2022 11:53 amby smoyer
none yesterday, But today magically they are there
Re: GM dealer answerbacks
Posted:
Thu Jul 21, 2022 12:56 pmby ehiatt
Still no answerbacks here this morning. Tried clearing the cache, no good.
- feces.jpg (56.06 KiB) Viewed 4054 times
Re: GM dealer answerbacks
Posted:
Thu Jul 21, 2022 2:32 pmby Denise Trimble
Ours are available now.
Re: GM dealer answerbacks
Posted:
Thu Jul 21, 2022 4:57 pmby ehiatt
Ours too.
The feces must have worked.
