GM ENGINES

GM ENGINES

Postby CHUCKINPARTS » Wed Aug 10, 2022 2:12 pm

Did anyone hear WTF GM is doing about engine backorders.
19368176 6.2 2/2/2022 SPAC
19368175 5.3 3/12/2022 SPAC
19368174 4.3 6/30/2022 SPAC
12716401 6.2 7/12/2022 SPAC
They all say the same thing…….missing component parts NO FOLLOWUP DATE……….NO FOLLOWUP DATE……..ORDER VIP………NO NO NO NO.
CHUCKINPARTS
 
Posts: 261
Joined: Tue Jan 19, 2016 10:27 pm
Location: WISCONSIN

Re: GM ENGINES

Postby PartsOnBackorder » Wed Aug 10, 2022 8:04 pm

They are doing absolutely nothing , They push and care about all this EV launch product but we cant get simple components for an engine or a transmission to get a customer going . We have a vehicle in the shop right now brand new 2022 vehicle waiting for an engine ...... we were told NO escalation allowed , NO spac case fulfillment available , NOTHING .... Customer is loosing their mind. How can this possibly build customer loyalty ..... We had a vehicle couple weeks ago we resorted to getting a transmission from another dealer in another state who would ONLY sell it at list price plus shipping . Customer was livid but had no choice but to pay the differential in price just to get their car fixed .. sad sad sad :!: :?: :!: :?:
PartsOnBackorder
 
Posts: 57
Joined: Thu Apr 08, 2021 12:43 pm
Location: NEVADA

Re: GM ENGINES

Postby Denise Trimble » Wed Aug 10, 2022 8:15 pm

Used (if you can use them) are skyrocketing in price as well as decreasing in availability of good stock. These vendors realize conventional powertrains are becoming a hot commodity and they are poised to take advantage of it. Just tried to get a used 1.4L for a Cruze.......fingers crossed he second one doesn't tank on us too. :roll:
I can only imagine the fury in a brand new vehicle owner's rage!
Denise Trimble
 
Posts: 1015
Joined: Wed Mar 30, 2011 12:00 am

Re: GM ENGINES

Postby GMRyan » Fri Aug 12, 2022 2:19 pm

GM is trying to get us to install a used one currently. Under warranty lol. What a joke. Keep in mind we cant mark up a used one either.
GMRyan
 
Posts: 9
Joined: Wed Jul 13, 2022 12:35 pm

Re: GM ENGINES

Postby Denise Trimble » Fri Aug 12, 2022 5:23 pm

GMRyan wrote:GM is trying to get us to install a used one currently. Under warranty lol. What a joke. Keep in mind we cant mark up a used one either.



Don't forget to file a purchase loyalty adjustment...IF you end up doing it. Someone else on here suggested that and used reason code "U", I think.
Denise Trimble
 
Posts: 1015
Joined: Wed Mar 30, 2011 12:00 am


Return to Parts Managers

Who is online

Users browsing this forum: AlanHomes, Google [Bot] and 17 guests