New Parts Workbench Down Again

New Parts Workbench Down Again

Postby AlanHomes » Wed Nov 02, 2022 12:36 pm

Since the official rollout of the New Parts Workbench, it has crashed multiple times, never had this many issues with the old parts workbench, it worked 99.9% of the time, this new parts workbench so far might be working 25% of the time
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Re: New Parts Workbench Down Again

Postby smoyer » Wed Nov 02, 2022 12:45 pm

i have found that if you just log back into global the direct link will work again
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Re: New Parts Workbench Down Again

Postby greenthumb-38 » Wed Nov 02, 2022 3:56 pm

gt agrees with smoyer... if your session has timed out the new "plus version" does not (or will not) take you to a log-in screen as done with the old version.

on the plus side... printing GM invoices has gotten much easier for me.

- gt


smoyer wrote:i have found that if you just log back into global the direct link will work again
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Re: New Parts Workbench Down Again

Postby smoyer » Thu Nov 03, 2022 12:27 pm

The server has encountered an error.
Failed to send request to external interface
Please try again later. If this problem persists, please contact Operations for support

and after all the nice things I said about it :lol:
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Re: New Parts Workbench Down Again

Postby dandanthepartsman » Thu Nov 03, 2022 1:02 pm

Better, faster, easier.........
Pouring myself a drink......

SSDD
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Re: New Parts Workbench Down Again

Postby Denise Trimble » Thu Nov 03, 2022 1:13 pm

dandanthepartsman wrote:Better, faster, easier.........
Pouring myself a drink......

SSDD


Make it a double.
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Re: New Parts Workbench Down Again

Postby PartScott » Thu Nov 03, 2022 1:24 pm

I swear GM is responsible for 95% of my gray hair and shriveled liver.
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Re: New Parts Workbench Down Again

Postby ehiatt » Thu Nov 03, 2022 1:48 pm

PartScott wrote:I swear GM is responsible for 95% of my gray hair and shriveled liver.

My message to GM:

fingers.png
fingers.png (26.5 KiB) Viewed 1668 times
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Re: New Parts Workbench Down Again

Postby camaroman » Thu Nov 03, 2022 7:32 pm

All I know is that between our Tekion conversion and the new PWB I am getting worn out. Really challenging time with Tekion, so many unknowns and they do not have answers for them.
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Re: New Parts Workbench Down Again

Postby smoyer » Thu Nov 03, 2022 8:14 pm

camaroman wrote:All I know is that between our Tekion conversion and the new PWB I am getting worn out. Really challenging time with Tekion, so many unknowns and they do not have answers for them.

sounds like a dealer track answer
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