DealersEdge Professional Forums

84582598, headlamp we have one for sale, a body shop ordered it, finally came in today, they ended up installing a used lamp and never let us know. It will probably show up on the locator tomorrow, I expect GM will block it from SPRINT as usual. Putting this out if someone is looking for one. Alan Staunton VA

I bet they got the check for using a new part though!

You can submit exceptions for a return,

Customer exceptions - Part was shipped in error
Under notes put - Part took too long, customer went used/aftermarket on the headlamp.

GM 99% of the time approves the return, I've been sending a lot back for the most part with no issue bumpers, body panels ect.

Also, I don't get hit with a restocking fee.

Tbizkit wrote:You can submit exceptions for a return,

Customer exceptions - Part was shipped in error
Under notes put - Part took too long, customer went used/aftermarket on the headlamp.

GM 99% of the time approves the return, I've been sending a lot back for the most part with no issue bumpers, body panels ect.

Also, I don't get hit with a restocking fee.

You know, I have done that in the past, completely slipped my mind. Thanks will file a claim.

Well, that did not last long, the D-D link lit up like a Christmas tree, out the door she goes

AlanHomes wrote:Well, that did not last long, the D-D link lit up like a Christmas tree, out the door she goes

$100 is better than $0